Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesCarrie McShan — The quality of living is excellent at Modera Douglas Station. The surroundings are modern, pleasant and clean. The residents are friendly and maintenance is class A. I am very pleased with the office staff, their professionalism and willingness to help with requests.
response from property -Hi Carrie, Thank you so much for your kind words. We are thrilled to have you as a resident and hope to see you at our next resident event! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesAmazing — My husband and I have enjoyed living here despite our short stay. The apartment was clean when we moved in, Linda was wonderful in showing us the apartment features and building, and we've enjoyed using the amenities Modera had to offer. If we ever move back to Miami, we will definitely look to live here again.
Hi Kimberly,
Thank you so much for your kind words, and I am happy to hear that Linda was such a help to you! We would love to have you back if you find yourself in Miami again. Regards, Caitlin East, Senior Community Manager, Modera Douglas Station.
|Recommended: YesNice but needs some improvement — I like living here, I love the gym and how nice and clean mostly everything is. Staff is friendly and they do try to help the best they can. I do believe there should be cameras in the garage as there has been some instances where cars have gotten broken into, including mine. There should also be cameras in the rooms where you throw away the trash on each floor because there are times where residents throw the garbage in the room and not down the vent and it makes the place smell bad and uncomfortable to throw away our own garbage. When it comes to the stairs that head to the garage, there is always something spilled or since Friday I saw a chicken wing there so I think there should be cameras there and an e-mail sent to all residents about keeping some type of cleanliness. I know staff can't control everyone and everything but that is why I think there should be cameras. Also the pool is cold all year round and I think the times that is cold it should be warmed up. The service elevator I feel gets broken down a little too often, it wasn't working all of this weekend and a few weekends ago as well and its very annoying seeing that there are people that need to get from the 8th or 6th floor to the garage. The construction next door has been so terrible to get a good sleep and I know that's not their fault but it has been months of this. I also don't like that we can't have a guest parking free, at least the option to reserve because what if you have someone visiting for the weekend and they came in their car, are they supposed to pay all weekend for parking I just feel that for the rent that we are paying, some of these things shouldn't happen.
Hi Katherine,
Thank you for your feedback. We are happy that we are able to help you, and understand the concerns you mentioned. If you'd like to discuss them further, please feel free to contact our office at 305.569.9515. Thank you. Regards, Caitlin East, Senior Community Manager.
|Recommended: NoNoisy appartment — The building looks good and the staff is friendly, however, the building is not a quiet place if you care about that. There has been an obnoxious vibrating noise coming from upstairs that is both irritating and prevents me from watching TV or focus on studying. I have made multiple complaints with no avail of resolution. Unfortunately, I have to live with this for now, but if I had a choice I would not.
Thank you for your review. I'm sorry to hear about your experience with noise. Unfortunately we have not been able to hear the same sound you've described. If you have further questions, please feel free to contact our office at 305-569-9515. Thank you. Regards, Caitlin East, Senior Community Manager.
|Recommended: YesGood — Fast and easy.
Hi Wanting, Thank you for your review. We are happy to help you! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesBeautiful and safe property — Modera Douglas Station is a beautiful place to live. The amenities are superb, and the leasing office team is super helpful.
Hi Mark, Thank you so much for your kind words! We are so glad you are happy here! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesMaintenance and Management — Just wanted to say that Modera Douglas Station has an amazing team of staff From the leasing office to maintenance. Linda, Wendy and Priscilla were extremely helpful during my move. Juan and Alex from maintenance always attend to the work orders in a timely matter and are very efficient I’m grateful to have a team of professionals like all of the people I mentioned.
Hi Vivian, Thank you so much for your kind words about our community and team! I will be sure to share your compliments with them. We are happy to be able to help you! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesI love Modera and I never want to move — I love living here it is so beautiful, and the staff is always so friendly and caring. I don’t have any negative things to say about my amazing apartment
Hi Jody,
Thank you so much for your kind words! We are so happy to hear that you enjoy living here, and hope to see you at our next resident event! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesGreat overall — Great
Hi Ricardo,
Thank you so much for your review! If there is anything we can do for you, please let us know. Regards, Caitlin East, Senior Community Manager.
|Recommended: YesGreat Property — Modera, is a great place to live, has great amenities and building staff.
Hi Nicole,
Thank you so much for your positive words! We're so happy to hear you enjoy living here. Please let us know if there is anything we can do for you. Regards, Caitlin East, Senior Community Manager.
|Recommended: YesA big THANK YOU and 10 star⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ rating to Linda and Wendy If you need any assistance, they are AMAZING. Linda just assisted with locating a package that was delivered to my daughters apartment in error from last year. She quickly and effectively responded, communicated, resolved and followed up from the onset to the successful identification of where it was. In the last several months they have both provided clarifications, guidance and accurate information. When you contact Linda or Wendy, you will be supported with diligence and professionalism. THANK YOU LINDA WENDY
|Recommended: YesExcellent place to live — My experience at Modera has been excellent. Amenities are very clean and updated. The leasing office staff are absolutely phenomenal and responsive to requests and concerns. Overall my experience here has exceeded my expectations and I am very pleased.
Hi Ronaldo, Thank you so much for your kind words! We're happy to be of help and hope to see you at our next resident event! Regards, Caitlin East, Senior Community Manager.
|Recommended: YesI love living at modera — super nice, comfy, quiet, clean... loved choosing this unit for my first home
Hi Andrea, Thank you so much for your kind words. We're so glad you chose Modera Douglas Station! Please let us know if you need anything from us. Regards, Caitlin East, Senior Community Manager.
|Recommended: YesThis building is perfectly located The ambiance is very nice and facilities are also nice Wendy Garcia, our leasing agent, was very courteous and diligent throughout the process. Before, during and after the movie, she has exceeded our expectations and has kept up with all of our requests We look forward to enjoying this community
Thank you so much for your feedback and kind words about Wendy! I will be sure to share your comments with her, and we are happy to have you as a resident! Should you ever need anything, please contact us at 305.569.9515. Regards, Caitlin East, Senior Community Manager
|Recommended: YesPretty nice — the elevators have broken many times since I have been here and the fans in the bathrooms are extremely loud, otherwise it is very nice
Hi Chloe, Thank you for your feedback. We recently made repairs to the elevators, but unfortunately unexpected problems can arise. We do our best to address them and resolve in a timely fashion. If there is anything we can do for you, please feel free to reach out to our office at 305-569-9515. Regards, Caitlin East, Senior Community Manager.